30-Day Policy: Exchange, Return, and Refund Policy
Our Return and Refund Policy offers you peace of mind, ensuring your satisfaction with our products:
- You have a 30-day window from the date of shipment to your home to request exchanges or refunds. We are unable to accommodate requests beyond this timeframe.
- When you receive your item, you have 30 days to initiate a return if it is defective, damaged, or incorrect. Please inform us promptly upon inspecting your order.
- We aim to resolve refund requests within 30 days of receiving your claim.
- To process a refund or return, we require a video of the unboxing process and detailed images.
- It's your responsibility to be aware of import regulations in your country.
- "Goods delivered to your home" refers to the carrier's confirmation of delivery.
- We do not accept returns or refunds for products that have been used, personal preference reasons, items not purchased from us, perishables, or personalized items.
- Due to potential allergies, please verify product ingredients before purchase.
We hope this explanation clarifies our policy. If you have any questions, please don't hesitate to contact us.
- You have a 30-day window from the date of shipment to your home to request exchanges or refunds. We are unable to accommodate requests beyond this timeframe.
- When you receive your item, you have 30 days to initiate a return if it is defective, damaged, or incorrect. Please inform us promptly upon inspecting your order.
- We aim to resolve refund requests within 30 days of receiving your claim.
- To process a refund or return, we require a video of the unboxing process and detailed images.
- It's your responsibility to be aware of import regulations in your country.
- "Goods delivered to your home" refers to the carrier's confirmation of delivery.
- We do not accept returns or refunds for products that have been used, personal preference reasons, items not purchased from us, perishables, or personalized items.
- Due to potential allergies, please verify product ingredients before purchase.
We hope this explanation clarifies our policy. If you have any questions, please don't hesitate to contact us.
