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As soon as humanly possible! If products you ordered are in stock, it will take us 3 to 5 business days to ship them. However, dispatch time may take longer during busy holiday seasons particularly Christmas and New Year time. Regular shipping and EMS Express are always our priority. If your product is out of stock, we will email you asap to let you know how long it will take us to ship your whole parcel. Shipping times required for delivery depend on location, shipping method and how long your country customs office and your local post office process the parcel.
Shipping Options :
We strive to offer a wide diversity of shipping options for our customers. As global socio-economical conditions can suddenly alter what shipping methods may be available for your country, please be sure to check our announcements board or contact our Customer Service team for more information.
Upon checkout, eligible shipping carrier options and their associated costs will be presented to you. Should your chosen shipping method be unavailable, lack the necessary shipping costs, or require any adjustments, we may reach out to you via mail. Alternative, you can send us a ticket via our Customer Support portal and an agent will assist you with your case. Once your order has been shipped, you will receive an email with your Tracking ID information enclosed.
Here are all the possible shipping options N2G Export's logistics platform:
| Shipping Time | Terms and Conditions of Carriage | Notes | |
| DUTY PAID DHL | |||
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2 ~ 4 Business Days | Learn more about DHL |
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FEDEX
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2 ~ 6 Business Days | Learn more about FedEx |
We offer Fedex or DHL as reliable and efficient delivery options! |
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EMS SPEED POST
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3 ~ 7 Business Days | Learn more about EMS | Delivery is performed by your local Express Mail Company in your country of residence. |
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AIR MAIL
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5 ~ 10 Business Days | Learn more about Japan Post | Delivered to you by your Local Post Office. |
| SURFACE PARCEL | |||
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3 ~ 6 Months | Details | Estimated shipping times may be heavily affected by global events. |
What is item processing time ?
After your order has been received, every item will undergo strict quality control in order to ensure the product’s quality. Please note that different items are subject to different processing times. Generally, the average processing time is 1-3 business days (approximately); however, this is dependent on the item’s stock status. Handmade products may take longer and you’ll be informed of the delivery time soon after purchase.